Coach Hire Edinburgh Testimonials
AAA are invaluable to us. Having significant transport requirements every day, it is important to us to work with a company that is efficient, flexible, readily contactable and sustains high standards. Any logistical problem is dealt with calmly and effectively. Their customer service, integrity, size of fleet and the professionalism of their drivers make them second to none.
We have had a business relationship with AAA Coaches for many years and have used their services on a year round basis and for a variety of different bookings.
We have never had anything short of a very professional service from AAA coaches at all levels, from initial booking request through to delivery of booking. They have always provided any confirmed bookings on time and at a very high standard.
As an inbound Tour Operator based in Scotland, We have a large volume of groups travelling in Scotland every year, and we have worked closely with AAA Coaches for several years, operating a wide range of group tours for a variety of group sizes very successfully.
The standard of service provided by AAA Coaches is always of the highest level, from the initial enquiry and quotation to the reliability and professionalism of the driver and the quality of the coach. AAA Coaches are used to dealing with all types of enquiries and last minute requests and they always do their utmost to accommodate the most demanding requests and late changes etc., even in peak season.
We has had a close working relationship with AAA Coaches for over five years. We use their transport services for a number of school sporting fixtures and house and school trips throughout the school year. The trips can vary from short transfers within Edinburgh to a full week residential trip throughout the United Kingdom.
The company is a family run business and working closely with their clients to offer flexibility and understanding is a priority to them. On occasions I require last minute bookings or changes to trip itinerary and the office staff are always understanding an flexible in their approach. The drivers are smart and professional and take good care of us as staff at Merchiston and work well with our pupils. The coaches are always presented to a high standard and the fleet is updated regularly and I think this reflects well on us as the client when we arrive at venues.
Our Schools have used the services of AAA Coaches for around 10 years for daily term-time contract runs to and from nine different starting points throughout West Lothian, Fife and Edinburgh. We have worked closely with their managers throughout this time and with their helpful advice and cooperation, we have adapted the routes and initiated new routes to satisfy the schools' changing needs. In addition, we use AAA Coaches to book hired coaches for the vast majority of our school trips / outings. We have always found them to be highly professional, flexible and quick to respond to any query we might have.
The coach drivers have been polite, cooperative and keen to please. Over the years the drivers have established good relationships with the children travelling on their routes and have been sensitive to their needs. The coaches themselves are of a high standard.
Our University has been using AAA Coaches as a supplier for many years for varied bookings from one day bookings to two-three day study tours and also taking our staff and students around the UK on varied field trips.
In all the years that we have used AAA Coaches they have always shown a professional service and always of a high standard.